FAQ
Frequently Asked Questions
What are your pieces made of?
Every Ashborn piece is hand-carved and inlaid with genuine mother-of-pearl. Mother-of-pearl is prized for its natural iridescence, and each piece's grain and shimmer make it one of a kind.
How do I care for my jewellery?
Keep your piece dry and avoid perfumes, lotions, and harsh chemicals, which can dull the natural bone and mother-of-pearl finish. Wipe gently with a soft, dry cloth after wearing and store it in a pouch or box away from direct sunlight.
How do I find my size?
Each product page includes a sizing guide. If you're between sizes or unsure, reach out to us before ordering and we'll help you choose the right fit.
What is your returns policy?
We accept returns within 7 days of delivery on unworn items in original packaging. See our full Returns & Refunds page for details.
How much does shipping cost?
Shipping is calculated at checkout based on your delivery location. See our Shipping page for timelines and regions.
Can I order a custom piece?
We occasionally take custom and personalised orders. Contact us with your idea and we'll let you know what's possible.